Security

Personal computer

Use a dedicated computer to store your cryptocurrencies. Don't allow anyone to access it, directly or remotely ( TeamViewer or other application )

Hardware wallet

Use GINware with Trezor or Ledger

Ledger security guide

Trezor security guide

Most secure way you can store your GIN.

GINCOIN core wallet

If you don't have a hardware wallet you can store your GIN in the GINCOIN core wallet.

Steps to properly install and secure it:

  • download the wallet

  • wait until it's fully synchronized with the network

  • encrypt your wallet with a password

  • test the password

  • backup your wallet in a safe location ( save it as wallet.dat in a new folder on an USB drive )

  • close the wallet, open gincoincore folder and delete the folder called backups

  • open the wallet and deposit

If you lose your password you will lose your coins.

Steps to protect it:

  • close the wallet after you use it, open gincoincore folder and move wallet.dat to an USB drive in a new folder. Clean backups folder.

  • next time you want to use the wallet simply move wallet.dat back inside gincoincore folder before starting the wallet

  • keep your USB drives safe

Open gincoincore folder on Windows: Press windows key + R and type inside RUN: %appdata%\gincoincore

Open gincoincore folder on Mac: Press cmd + shift + g and type inside: ~/Library/Application Support/GincoinCore

Exchanges

Don't keep your coins on exchanges. Not your keys, not your coins. Is not a matter of IF, is a matter of WHEN the next exchange will be hacked.

Social media channels

  • don't answer to direct messages asking you to install a new update or to type commands in the debug console and share the output

  • download the wallets only from official sources

  • don't click on random links

On channels like Discord, scammers can use the name of a team member. This is the reason why we always encourage our customers to contact live support on the Platform

List of commands that are safe to type in the debug console:

  • getinfo/getblockchaininfo/getnetworkinfo - to check if the wallet is updated to the latest version

  • mnsync status - to check if the wallet is fully synchronized with the network

  • getbestblockhash/getblockhash xxxx - to check if your local wallet is on the right chain

  • addnode xxx.xxx.xxx.xxx onetry - to connect your local wallet to a peer

  • resendwallettransactions - used when a transaction is unconfirmed in memory pool

You are the only one responsible for the security of your computer and local wallets. Only cold wallet setups are available on the Platform and no sensitive data is stored in your account. GIN Platform is not responsible for your loses.